A vacancy exists for a for an Admission Clerk, based at Life Bay View Private Hospital, reporting to the Reception Supervisor. The successful candidate will be responsible for managing admissions and assisting in the department per operational need to manage financial and other patient risk to minimize financial losses.

Critical Outputs
Carrying out admissions, discharges and receptionist duties in accordance with hospital protocols
Liaising with medical aids to obtain authorisation for pre-admission or admission
Performing general administration duties involved in the admission of patients including coding, billing, finalising and submission of casualty files
Receiving, receipting and handling cash and completing drop safe register and dropping of cash in designated safes
Daily management of the No-Auth screens to facilitate patient authorisation
Adhering to all Pre-admission, admissions and related protocols
Working 12-hour shifts including weekends, public holidays and night duty as applicable
Answering the hospital switchboard when required
Collection of co-payments, deductibles, private fees when applicable as well as related documentation
Working out estimates on systems for private patients according to group protocols
Performing general administration duties involved in the pre-admission and admission of patients.
Follow up of unregistered babies with schemes to obtain authorisation for admission
Daily clearing of the rejection screens to manage and reduce financial risk
Daily banking
Understanding and following the processes of admitting COID (Injury on duty) patients.
Other tasks as delegated by Line Manager

Requirements

Grade 12 or equivalent
Experience within a healthcare environment including people management and customer service experience
Comprehensive knowledge of admissions procedures
Understanding of the private healthcare industry, its challenges and role players would be an advantage
Basic understanding of financial principles
Computer proficiency (comprehensive knowledge of IMEDS or relevant software system)
Excellent communication and Interpersonal skills a prerequisite
Experience in dealing with customers
Knowledge of hospital procedures and medical terminology will be advantageous teamwork essential
Available to come to work at short notice
Ability to work under pressure
Available to assist in different roles in the admission area per operational need
Teamwork essential.

Competencies

Problem-solving, analysis and judgement
Resilience
Engaging diversity
Verbal & written communication and presentation
Influencing
Drive & energy
Excellence orientation
Ethical behavior
Building relationships
Customer responsiveness
Organizational awareness

Please send your resume/CV