Admission Clerk

at Life The Glynnwood Hospital
Published June 5, 2022
Location Benoni, South Africa
Category Administration  
Job Type Full-Time  



A Vacancy exists for an Admission clerk, based at Life The Glynnwood Hospital, reporting to Sandy Cross, Reception Supervisor. The successful candidate will be responsible for managing the financial and clinical risks of the patient event by ensuring accurate coding, collection of clinical information and accounts submissions of patient hospitalisation to achieve key strategic objectives.


Critical Outputs

Carrying out admissions, discharges and receptionist duties in accordance with hospital protocols

Liaising with medical aids to obtain authorisation for pre-admission or admission

Performing general administration duties involved in the admission of patients including coding, billing, finalising and submission of casualty files

Receiving, receipting and handling of cash and completing drop safe register and dropping of cash in designated safes

Daily management of the No-Auth screens to facilitate patient authorisation

Adhering to all Pre-admission, admissions and related protocols

Working 12 hour shifts including weekends, public holidays  and night duty as applicable

Answering the hospital switchboard when required

Collection of co-payments, deductibles,  private fees when applicable as well as related documentation

Working out estimates on system for  private patients according to group protocols

Performing general administration duties involved in the pre-admission and admission of patients.

Follow up of unregistered babies with schemes to obtain authorisation for admission

Daily clearing of the rejection screens to manage and reduce financial risk

Daily banking

Understanding and following the processes of admitting COID (Injury on duty) patients.

Other tasks as delegated by Line Manager




Minimum Grade 12 Qualification and Computer proficiency in MS Office suite (Word, Excel, Outlook and PowerPoint) - Academic checks will be performed to verify certificates and qualifications

English as a first language – Verbal & written

Strong customer service ethics and the ability to work under pressure with the ability to multitask

Accurate handling of cash. (ITC and criminal checks will be performed on shortlisted candidates)

Must be reliable, motivated, dedicated and hardworking

Excellent communication skills & experience in dealing with customers, with English as a pre-requisite.

Knowledge of hospital procedures and medical aid and funder rules is preferable

Working knowledge of Impilo and Imeds or related hospital admission systems will be an advantage

Should be able to operate a busy switchboard and have an excellent telephone etiquette

Must have own or reliable transportation to work due to shift working hours

The position requires an enthusiastic, motivated and well organised individual




Problem-solving, analysis and judgement

Attention to detail


Engaging diversity

Professional and technical proficiency

Excellence orientation

Building relationships

Customer responsiveness

Organisational awareness

Action orientation

Ethical behaviour


Interested candidates can send their CV

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