|Published||November 10, 2023|
|Location||Steelpoort, South Africa|
A vacancy exists for a Business Manager in Inland North to manage contracts and onsite clinics in Limpopo Steelpoort and surrounding areas.
The successful candidate will report to the Senior Business Manager and will be responsible for rendering a quality service that is effective and efficient and exceeds customers’ expectations.
Ensuring the delivery of a quality service to our customers in alignment with our agreed contract and SLA obligations.
Direct and continuous engagement with customers, relationship building and sustaining these relationships & improving on the engagement across different levels, to foster cooperative relationships intended to optimally impact the delivery of an integrated wellness solution.
Project manage all aspects of the assigned client portfolio.
Ensure monitoring, documentation, facilitation, and direct engagement with customers for queries regarding health solutions & respond within a timely and appropriate manner.
Responsible for the effective and timeous delivery of high-quality services to customers
Responsible for Business Reporting as required (internally & externally)
Manage and deliver contract reviews that are consistent with the overall business, health, and wellness strategy and/or SLA
Strategically build relationships with identified stakeholders within the client organization to deliver an integrated wellness solution
Actively identifying new business opportunities within the region supporting the LHS sales and marketing strategy
Achieving the business growth targets and retaining clients within the region, in line with the business strategy, by meeting short, medium, and longer-term objectives.
Responsible for contract renewals, annual increases, and client retention of assigned portfolios.
Source new and upselling opportunities within the assigned portfolio.
Active leading, encouraging, and participation from all employees to achieve strategic objectives.
Provide direction and inspire positive work behaviours in line with Life Healthcare and LHS code of conduct and workplace culture in the patch.
Leading, guiding, and managing the teams to ensure they receive the necessary information, infrastructure, logistics and functional support to achieve and meet their objectives.
The following qualifications and experience are required:
A degree in Occupational Health will be preferred or alternatively a qualification in the nursing/health care field.
Certificate in Audiometry, Spirometry, Vision, Multidrug test, HIV counselling, and dispensing. Registration, as an audiometric at SASOHN would be advantageous.
A business Degree/ or appropriate relevant qualification will be an added advantage.
The individual must be a good professional role model. He/she must have good organization and management skills, be an effective business communicator and motivator, and have good interpersonal skills.
Computer literacy is essential and proficient in Word, Excel, and PowerPoint.
At least 5 years of experience in a health-related environment with management experience in the Occupational Health, Emergency Care and Wellness industry will be an advantage.
Problem-solving, analysis and judgment
Motivating and developing people
Focus on quality and excellence.
Verbal & written communication skills
Ability to manage and motivate staff