Business Manager

at Life Health Solutions
Published May 5, 2024
Expires June 10, 2024
Location Khatu, South Africa
Category Management  
Job Type Full-Time  

Description

A vacancy exists for a Business Manager in Inland North to manage contracts and onsite clinics in Northern Cape and surrounding areas and to be based in Khatu. The successful candidate will report to the Regional Business Manager and will be responsible for rendering a quality service which is effective and efficient and exceeds customers’ expectations.

Critical Outputs
Ensuring the delivery of a quality service to our customers in alignment with our agreed contract and SLA obligations.
Direct and continuous engagement with customers, relationship building and sustaining these relationships & improving on the engagement across different levels, to foster cooperative relationships intended to optimally impact the delivery of an integrated wellness solution.
Project manage all aspects of the assigned client portfolio.
Ensure monitoring, documentation, facilitation, and direct engagement with customers for queries regarding health solutions & respond within a timely and appropriate manner.
Responsible for the effective and timeous delivery of high-quality services to customers.
Responsible for Business Reporting as required (internally & externally).
Manage and deliver contract reviews that are consistent with the overall business, health, and wellness strategy and/or SLA.
Strategically build relationships with identified stakeholders within the client organization to deliver on an integrated wellness solution.
Actively identifying new business opportunities within the region supporting the LHS sales and marketing strategy.
Achieving the business growth targets and retain clients within the region, in line with the business strategy, by meeting short-, medium- and longer-term objectives.
Responsible for contract renewals, annual increases, and client retention of assigned portfolio.
Source new and upselling opportunities within assigned portfolio.
Active leading, encourage and participation from all employees to achieve strategic objectives.
Provide direction and inspire positive work behaviours in line with Life Healthcare and LHS code of conduct and workplace culture in the patch.

Requirements
The following qualifications and experience are required:

A degree in Occupational Health will be a preferred or alternatively a qualification in nursing /health care field.
Certificate in Audiometry, Spirometry, Vision, Multidrug test, HIV counselling and dispensing. Registration, as an audiometric at SASOHN would be advantageous.
A business Degree/ or appropriate relevant qualification will be an added advantage.
A comprehensive understanding of DMRE requirements.
The individual must be a good professional role model. He/she must have good organization and management skills, be an effective business communicator and motivator, and have good interpersonal skills.
Computer literacy is essential and proficient in Word, Excel, and PowerPoint.
At least 5 years’ experience in a health-related environment with management experience in Occupational Health, Emergency Care and Wellness industry will be an advantage.
Experience in administration, financial, operations and human resource management (including communication and training).

Competencies

Problem-solving, analysis and judgment
Resilience
Influencing skills
Motivating and developing people
Focus on quality and excellence.
Teamwork
Verbal & written communication skills
Business insight
Ability to manage and motivate staff.
Organisational awareness

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