General Case Manager

at Life Flora Hospital
Location Johannesburg, South Africa
Date Posted May 5, 2022
Category Management
Job Type Full-Time


A vacancy exists for a General Case Manager based at Life Flora Hospital reporting to the Patient Services Manager, Esvory De Jager. The successful candidate will be responsible for the financial and clinical administrative risks pertaining to patients and units. This person will be responsible to effectively communicate and deliver an uncompromising quality of service to all internal and external customers by ensuring that all clinical updates and coding are of the highest standard.


Life Healthcare has a mandatory COVID-19 vaccination policy in place which requires all employees to be COVID-19 vaccinated.


Critical Outputs

Carrying out Clinical coding in accordance with CPT and ICD requirements and as per LHC standards.

Maintaining patients’ clinical status in accordance with funder approval requirements for the duration of hospitilisation; keeping patients informed and managing the entire hospital stay’s financial risk

Provide complete and accurate updates and discharge information

Maintaining accurate accounts of all admissions

Improving on short payments and losses

Timeous electronic submission of accounts

Handling patient files in accordance with hospital procedures

Ensuring the adherence of hospital staff to funder rules and coding procedures

Must be willing to work flexi hours including weekends and public holidays as required operationally by the business

Keep well informed on legislation pertaining to funders and related Health Care matters




Qualified Registered Nurse with SANC registration

Matric and 3 – 5 years’ experience in basic finance and Medical Aid administration procedures

Have sound computer literacy skills and working knowledge of MS office, word and excel.

Case Managers with Life Healthcare experience will be advantageous




Excellent and strong people skills & negotiation skills

Understanding of business principles

Excellent Communication skills (verbal and written)

Problem solving including analysis & judgments

Positive disposition

Decision making

Influencing (including negotiation skills)

Listening skills


Interpersonal skills (ability to build and maintain relationships)

Change management skills

Stress tolerance

Planning & organising (time management)



Interested candidates can send their CVs

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