Silver Forest Boutique Hotel is seeking an experienced, highly professional Senior Hotel General Assistant / Private Butler to deliver exceptional, personalised service in a luxury boutique hotel environment. This role is suited to a candidate accustomed to working independently, with a strong background in luxury lodges, high-end hotels, or private residences.

Role Overview

The successful candidate will provide discreet, intuitive, and high-touch service similar to that of a private butler, supporting guests across accommodation, housekeeping, and food & beverage service while maintaining the highest service standards.

Key Responsibilities

Delivering personalised butler-style guest service, anticipating guest needs

Working independently and unsupervised, taking full ownership of assigned shifts

Maintaining luxury housekeeping standards, including rooms and public areas

Providing professional food and beverage service, including breakfast, lunch, dinner, and in-room dining

Bar service, including wine, cocktails, and beverage service to luxury standards

Setting up and servicing private dinners, functions, and special guest requests

Handling guest feedback with professionalism and discretion

Ensuring immaculate presentation, hygiene, and service standards at all times

Requirements

Proven experience in a luxury lodge, boutique hotel, or private household

Previous experience in a butler, house manager, or senior all-rounder hospitality role

Ability to work confidently without supervision

Exceptional customer service and communication skills

High level of attention to detail and personal presentation

Strong knowledge of food, beverage, wine, and service etiquette

Ability to work flexible hours, including weekends and public holidays

What We Offer

Opportunity to work in an exclusive luxury boutique hotel environment

A professional, respectful working culture

Competitive remuneration, based on experience and skill level

Please send your resume/CV