House Manager

at Madulammoho Housing Association
Published May 2, 2024
Expires June 16, 2024
Location Cape Town, South Africa
Category Management  
Job Type Full-Time  

Description

The House Manager will be responsible for rent collection and management of vacancies. Other duties include: management of client relationships; overseeing the maintenance management of the buildings and the grounds’ management of visiting stakeholders, staff and service providers.

This position requires a very strong focus on rent collection and staff management.

Key Responsibilities
Client Services Management

 

Manage the vacancies levels in the buildings

Manage the rental collection process

Manage and facilitate the intake and exit process for new tenants

 

Service Provider Management

 

Review the performance of the relevant staff and service providers

Meet with service providers and provide feedback on performance

 

HR / Staff management

 

Identify, recruit, interview and select suitable candidates for vacant positions on site.

Induct and train new staff and facilitate the probation period process

Conduct performance appraisals and derive action plans to improve performance

 

Maintenance and Security

 

Review overall maintenance and security of the building and liaise with maintenance manager on areas of concerns identified

Address maintenance requirements as identified by tenants by determining through investigation the work required and requesting work orders

Attend to minor maintenance

Oversee the in-house maintenance and cleaning teams

Requirements
A minimum of a Grade 12

At least 2 years building management

Experience in maintenance

Excellent interpersonal skills

Must have a great work ethic and the ability to engage with a variety of different stakeholders

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