Description

We are launching a new express retail food concept in Cape Town and are looking for a hands-on Operations / Launch Manager to help take the business from setup through to stable daily operations.

This role is suited to an experienced retail or supermarket floor / store manager who understands people management, stock control, food safety, waste management, and profitability, and who is ready to step into a broader leadership role.

Key Responsibilities:

Assist with the setup and opening of a new retail food business

Recruit, train, and manage staff

Oversee daily store operations, including opening/closing procedures

Manage ordering, stock control, waste, and shrinkage

Maintain food safety, health & safety, and security standards

Monitor GP%, costs, and operational performance

Work closely with the owner during the launch and trial period

Requirements:

Proven experience in retail, supermarket, or food-based operations

Strong people leadership and disciplinary experience

Solid understanding of stock control, GP, and waste management

Hands-on, reliable, and accountable

Able to work under pressure and take ownership of operations

Experience opening or helping launch a store will be a strong advantage

Please send your resume/CV