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Renal Care Coordinator

at Life Mercantile Hospital
Published June 30, 2023
Location Port Elizabeth, South Africa
Category Management  
Job Type Full-Time  


A vacancy exists for a Renal Care Coordinator whom will be based at Port Elizabeth reporting to the Patient Services Managers.

The responsibility of the Renal Care Co-ordinator will be to facilitate the enhancement of more holistic disease management for patients by seamlessly integrating currently disjointed aspects of the renal journey. Improving patient care by supporting the Renal Unit Manager and the Multidisciplinary Team on care activities. The Renal Care Co-ordinator will provide services for both Life Mercantile and Life St George’s Hospitals.

Critical Outputs
Financial Risk Management

Identifying deviations from the clinical pathway
Manage the financial risk related to the clinical pathway including clinical pre-assessment, authorisation and re-authorisation (including clinical coding).
Support the Bill Auditor to close out any funding disputes related to clinical pathway products
Monitor and report on the cost of the event
Analyse trends to identify deviations and influence the responsible persons through presentations and discussion.
Clinical Risk management

Clinical pre-assessment following initial diagnosis.
Acting as primary point of contact for patient from after initial diagnosis until the patient has sufficient knowledge and resources to self-direct care.
Supporting the patient and family with education in respect of all care needs as they journey through the Life Healthcare system.


Grade 12 - Matric
Nursing Qualification (SANC), minimum requirement as a Renal Registered Nurse with at least 3-5 years’ experience or HPCSA registration appropriate to relevant Medical Qualification such as a Renal Technologist and or Clinical Associates.
Knowledge of hospital patient services and billing processes
Knowledge and understanding of CPT/CCSA & ICD coding
Knowledge of funder contracts, scheme rules, exclusions and benefits


MS Office and Hospital Information Systems (iMEDS, Impilo etc.)
High level of sensitivity and diplomacy
Strong organization skills and ability to prioritize
Verbal & Written communication skills.
Leading by example