Are you passionate about retail and service excellence? Are you confident to manage a store and lead a team. An exciting and challenging opportunity has become available for Store Managers in and around the Durban and PMB areas. The successful individual will report to the Operations Manager.

Purpose and Objectives

Job Purpose:

To ensure the efficient operation of the store and service excellence by leading and directing the store operations team in order to meet sales, profit and compliance targets.

Job Objectives:

To ensure the achievement of the stores financial performance by driving and maximising sales, tracking daily targets, weekly and monthly sales plans and proactively taking appropriate action as required.

To efficiently manage and control all operational activities of the store, including expenses, stock management, shrinkage, general housekeeping and administration.

To successfully manage in-store execution of all visual merchandising, ensuring that in-store presentation and promotional standards are maintained and that the appearance of the store is in line with the company’s image.

To ensure competent and motivated employees through effective leadership and management.

To adequately schedule staff in line with the relevant labour model in order to ensure each department is fully and appropriately staffed.

To ensure all administrative responsibilities are attended to in an efficient manner, including ensuring weekly time and attendance and employee records are complete and submitted to HR/payroll.

Requirements

Education and Experience Requirements:

Grade 12
Relevant tertiary qualification would be an advantage
Minimum 3 years’ experience in a store management role within a retail/FMCG store operations environment
Able to communicate well in English and Zulu.
Good communication skills both oral and written.

Job Knowledge and Skills Required:

Strong retail/FMCG background and understanding of merchandising and promotions principles

Knowledge of stock, cost, risk and compliance management procedures

Knowledge of Customer service excellence and strong customer orientation

Knowledge of labour legislation and IR practices

Please send your resume/CV