Systems Controller

at Life Carstenhof and Carstenview Hospital
Location 21 Dane St, Glen Austin AH, Midrand, South Africa
Date Posted January 25, 2022
Category Computer & IT
Job Type Full-Time

Description

 

A vacancy exists for a Systems Controller at Life Carstenhof and Life Carstenview Hospital, reporting to the Patient Services Manager. The successful candidate will ensure the delivery of quality service to all system users at Life Carstenhof and Life Carstenview Hospital.

 

Critical Outputs

Provide 1st line support for the hospital systems users at all times

Maintain and manage all IT systems on-site

Ensure the security of IT systems

Follow the Life@work process for all users that require computer access

Effectively assist end users during roll-out of new implementations

Establish and manage an internal call logging process for users in the hospital

Effectively troubleshoot system problems before logging an event with Contact Centre

Effectively co-ordinate and supervise the work of 3rd party companies e.g. CEOS, Di Data, Telkom etc. (software and hardware implementation)

Provide appropriate feedback to users on progress of their events

 

Requirements

 

Matric with a minimum of 2 years Information Technology experience.

Strong communication skills and co-coordinating abilities

Strong influencing skills and the ability to work under pressure.

Attention to detail, performance through people and partnership building.

Proven experience and excellent computer skills are essential.

Knowledge of IMeds, Impilo, SAP, Kronos and Vision would be an advantage

 

Competencies

 

Problem-solving, analysis and judgement

Resilience

Engaging diversity

Verbal & written communication and presentation

Influencing

Drive & energy

Excellence orientation

Ethical behaviour

Building relationships

Customer responsiveness

Organisational awareness

Leading my example (Key for Managers) ยท Motivating and developing people(Key for Managers)

 

Interested candidates can send their CV