Workshop Service Advisor

at SS Auto
Published June 26, 2024
Expires August 6, 2024
Location Durban, South Africa
Category General  
Job Type Full-Time  
Base Salary R7 000,00
Salary Units Monthly

Description

This is a full-time on-site role located in Durban for a Workshop Service Advisor at SS Auto. The Workshop Service Advisor will be responsible for providing excellent customer service, coordinating vehicle repairs and maintenance, and ensuring customer satisfaction. The role involves interacting with customers, scheduling appointments, handling inquiries, and providing accurate vehicle service and repair recommendations.

Workshop:

Managing a team of 5 staff effectively

Good communication skills

Cover Workshop supervisor in his absence

Meet and greet customers

Liaising with customers at all times with regards to their vehicle (WIP)

Ensure accurate warranty and motor plan details on system

Update necessary vehicle details

Prepare quotations

Ensure accurate invoice payments

Full vehicle handover process

Customer follow ups

Requirements:

Matric Certificate

Driver's license

Minimum 3 years experience working in a franchise dealership as a Service Advisor

Ability to work under pressure

Outgoing and vibrant personality

Please send your CV

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