Description

Company Description

Zero Debt is a leading debt solution provider in South Africa, specialising in Debt Review, Debt Counselling, and Debt Consolidation services. The company operates in full compliance with the National Credit Act and is registered with the National Credit Regulator (NCR). Zero Debt is dedicated to helping clients achieve financial stability through personalised solutions and expert guidance.

Role Description

This is an on-site, full-time role located in Bellville, Cape Town, for a Debt Review Administrator / Queries Clerk. Responsibilities include processing debt review applications and managing client queries accurately and efficiently. The candidate will be required to maintain a high level of customer service, ensure compliance with relevant regulations, and provide administrative support to the debt counselling team.

Qualifications

Strong understanding of Debt Review / Debt Counselling processes
Experience in handling customer queries and providing excellent client support
Administrative skills, including attention to detail, organisational ability, and proficiency in office software
Excellent communication skills, both verbal and written
Problem-solving capabilities and the ability to handle sensitive financial matters with confidentiality
Knowledge of the National Credit Act and familiarity with NCR regulations are advantageous
Proven ability to work in a fast-paced, on-site work environment

What we offer

Market-related salary aligned with experience and role focus
Stable, Full-time position (Monday - Friday, Office hours)
Structured workflows and clear processes
Opportunity to grow within an established debt review company

Please send your resume/CV