A vacancy exists for an Admission clerk, based at Life Westville Hospital, reporting to Cyle Risole, Reception Supervisor. The successful candidate will be responsible for the managing admissions and ensuring that admission runs smoothly.

Critical Outputs
Carrying out admission, discharge and receptionist duties in accordance with hospital protocols
Liaising with medical aids to obtain authorisation for pre-admission or admission
Performing general administration duties involved in the admission of patients including coding, billing, finalising and submission of casualty files
Receiving, receipting and handling of cash and completing drop safe register and dropping of cash in designated safes
Daily management of the No-Auth screens to facilitate patient authorisation
Adhering to all Pre-admission, admissions and related protocols
Working 12 hour shifts including weekends, public holidays and night duty as applicable
Answering the hospital switchboard when required
Collection of co-payments, deductibles, private fees when applicable as well as related documentation
Working out estimates on system for private patients according to group protocols
Performing general administration duties involved in the pre-admission and admission of patients.
Follow up of unregistered babies with schemes to obtain authorisation for admission
Daily clearing of the rejection screens to manage and reduce financial risk
Daily banking
Understanding and following the processes of admitting COID (Injury on duty) patients.
Other tasks as delegated by Line Manager

Requirements

Minimum Grade 12 Qualification and Computer proficiency in MS Office suite (Word, Excel, Outlook and PowerPoint) - Academic checks will be performed to verify certificates and qualifications
Experience within a healthcare environment including people management and customer service experience
Comprehensive knowledge of admissions procedures
Accurate handling of cash. (ITC and criminal checks will be performed on shortlisted candidates)
Working knowledge of Impilo and Imeds or related hospital admission systems will be an advantage
Understanding of the private healthcare industry, its challenges and role players would be an advantage
Basic understanding of financial principles
Excellent communication and Interpersonal skills a prerequisite.
Experience in dealing with customers.
Knowledge of hospital procedures and medical terminology will be advantageous teamwork essential.
Available to come to work at short notice
Ability to work under pressure

Competencies

Customer excellence
Performance pride
Strong interpersonal skills and communication ability
Resilience
Ability to work in a team and independently
Strong conflict management ability
Attention to detail
Enthusiastic, self-motivated and shows initiative
Results driven
Ethical behaviour

Please send your resume/CV