Description

National Transport and truck rental company is seeking to employ an experienced Workshop Manager to join their team.

Responsibility:
Main requirements:

Grade 12
Valid Drivers license
Qualified Diesel Mechanic
Previous Workshop Manager / Supervisor experience overseeing
- Mechanics
- Tyre Controllers
- Admin Staff
Key Responsibilities of a Workshop Manager
1. Workshop Operations Management
Oversee day-to-day operations of the workshop to ensure efficiency and productivity.
Plan and allocate jobs to technicians and mechanics based on skill level and workload.
Maintain workflow by monitoring steps of the process and identifying bottlenecks.
Staff Supervision & Development
Manage and lead workshop staff, including technicians, mechanics, and support staff.
Conduct performance reviews and provide training or upskilling where needed.
Ensure adherence to safety and company policies.
Customer Service & Job Scheduling
Liaise with clients or internal departments to schedule and plan work.
Provide estimates, explain repairs or services, and ensure timely job completion.
Handle customer complaints or escalations professionally.
Quality Control
Monitor and ensure quality of workmanship on all repairs and services.
Conduct spot checks, inspections, and audits to maintain high standards.
Health & Safety Compliance
Enforce health and safety standards and ensure the workshop is clean, safe, and compliant.
Conduct safety meetings, risk assessments, and toolbox talks.
Inventory & Asset Management
Manage parts and equipment inventory, including procurement and stock levels.
Maintain workshop tools and ensure all equipment is in working order.
Administrative & Reporting Duties
Keep accurate job cards, service reports, time sheets, and other records.
Monitor costs, budgets, and profitability of workshop operations.
Prepare operational reports for senior management.
Technical Support & Problem Solving
Provide hands-on technical support when needed.
Diagnose complex issues and guide technicians with troubleshooting.

Please send your resume/CV