Description

A well- established Tourism Company is looking for a highly organised, detail-driven Rates & Contracting Administrator to join our Commercial Trade team.

This role is responsible for turning new travel trade enquiries into active, qualified partners — managing the process from onboarding and qualification through to contracting, profile creation, rate loading and commission activation.

Responsibility:
Key Responsibilities
• Onboard and qualify new travel trade partners.
• Manage contracts from preparation through to completion and ongoing amendments.
• Create and maintain accurate partner profiles, rates, commissions and commercial terms.
• Manage seasonal rates, promotions and contract updates.
• Ensure rates, contracts and system information are accurate and aligned.
• Follow up outstanding documentation and keep records up to date.
• Assist with commission queries and partner setup.
• Work closely with Reservations, Finance, Revenue and the Commercial Trade team.
• Provide contracting reports and general administrative support.

What We’re Looking For
You’ll ideally have experience in a hotel/lodge contracting department, tour operator, DMC, reservations or commercial travel environment.

We’re looking for someone who is:
• Highly organised, accurate and detail-oriented.
• Comfortable working with rates, percentages, contracts and commercial terms.
• Strong on Excel, systems and administration.
• Confident communicating with trade partners and internal teams.
• Proactive, dependable and excellent at follow-up.
• Commercially minded with a strong understanding of the travel trade.

Required Experience
• Previous experience in hospitality, tourism or the travel trade.
• Experience in rates, contracting, reservations or trade administration.
• Good understanding of tour operator/travel trade relationships.
• Strong Microsoft Office and Excel skills.
• Excellent communication and attention to detail.

Advantageous: Hotel or safari lodge contracting, tour operator Rates & Contracting, leisure/MICE experience, hospitality systems and a relevant tourism qualification.

Please send your resume/CV