Description

Process and submit warranty claims.

Verify whether repairs are covered under the vehicle’s warranty.

Check repair orders, diagnostic reports, parts, labour, and technician notes.

Obtain and maintain required documentation and authorization.

Communicate with technicians, service advisors, manufacturers, and warranty companies.

Follow manufacturer warranty policies and procedures.

Track claim statuses, rejected claims, and outstanding payments.

Correct and resubmit rejected or incomplete claims.

Maintain accurate warranty records and filing.

Assist with warranty audits and resolve discrepancies.

Useful skills:

Strong attention to detail and accuracy.

Good administrative and organisational skills.

Basic understanding of vehicle parts and repair procedures.

Computer literacy and experience with dealership systems.

Good communication skills.

Ability to work with invoices, codes, labour times, and financial records.

Understanding of manufacturer warranty policies.

Please Send your resume/CV