Job Summary
The Office Manager provides comprehensive administrative support to the sales function, while also taking ownership of broader office operations, facilities, security and events coordination for the building. The role combines traditional sales-support duties with operational management responsibilities, ensuring the office runs efficiently, safely and professionally.

Key Responsibilities

Sales & Administrative Support

Provide administrative and secretarial support to the sales team and sales manager

Manage diaries, schedule meetings, and coordinate appointments for the sales team

Prepare sales reports, quotations, proposals, and correspondence

Process sales orders and invoices, and follow up on outstanding payments

Maintain and update the customer/client database (CRM)

Handle incoming calls, emails, and client enquiries in a professional manner

Coordinate travel arrangements for sales staff as required

Take minutes at sales meetings and distribute action items

Liaise with other departments to ensure smooth order fulfilment

Operational & Administrative Support

Implement and manage administrative systems to improve operational efficiency

Maintain accurate documentation and records to support operational decision-making

Handle confidential and sensitive operational information with discretion

Develop and maintain automated alert systems for key operational deadlines and deliverables

Facilities & Security Management

Oversee facilities management across the building

Manage service providers including cleaning, air-conditioning, plumbing, locksmiths, and security companies

Administer access control systems, facial recognition cameras, and daily security reporting

Lead upgrades to security infrastructure (alarms, beams, electric fencing, maglocks)

Ensure facilities are compliant, safe, and operationally efficient

Office & Team Management

Facilitate training and onboarding for new office staff (where needed)

Streamline workflows and prioritize tasks to enhance team productivity

Create and maintain efficient filing and documentation systems (digital and physical)

Support ad hoc projects and special initiatives as required, focusing on operational improvements

Events & Logistics Support

Organize and coordinate monthly meetings and corporate events

Support hospitality and business requirements for corporate partners and staff

Coordinate logistics for operational needs, including transport and accommodation as required

Qualifications

Matric / Grade 12 certificate

A secretarial, office administration, or business administration diploma/certificate is advantageous

Experience

Minimum 3-5 years' experience in a sales secretary, PA, or office administration role

Prior experience with facilities or office operations management is advantageous

Proficient in MS Office (Word, Excel, Outlook, PowerPoint) and CRM systems

Experience managing security systems (access control, CCTV/facial recognition)

Experience coordinating corporate events or functions

Valid driver's license and own transport

Please Send your resume/CV