Description:

Durban Poles is an established supplier of timber, CCA-treated poles and related products. We are looking for a reliable, energetic and commercially minded individual to join our team in a sales and administration role.

The ideal candidate will have previous sales and administration experience, preferably in hardware, building materials, timber, agricultural or related industries.

IMPORTANT – WORKING HOURS
The successful candidate MUST be willing and able to work Saturday mornings / half days.

REQUIREMENTS
Essential:

Matric certificate
Previous sales and administration experience
Strong computer literacy
Good written and spoken English
Basic/intermediate Excel skills – SUM, basic formulas, sorting and filtering
Good numerical ability and attention to detail
Comfortable working with stock, quantities and inventory
Understanding of cost price, selling price, gross profit (GP) and margins
Strong customer service and communication skills
Reliable, punctual, organised and able to work independently
Availability to work Saturday half days
Advantageous:

Hardware, building materials, timber or agricultural industry experience
Internal/counter sales experience
Lightspeed or similar POS/inventory experience
Stock control and inventory experience
Quotations and invoicing
Social media / WhatsApp advertising experience
Own reliable transport and valid driver's licence
KEY RESPONSIBILITIES
Answer calls, WhatsApp enquiries and assist walk-in customers.
Understand customer requirements and recommend suitable products.
Prepare and follow up quotations.
Process sales and invoices accurately.
Develop knowledge of the product range and identify upselling opportunities.
Maintain relationships with existing customers and assist in developing new business.
Advertise products through WhatsApp Status, Facebook and other digital platforms.
Administration & Systems

Use Lightspeed for sales, invoicing and stock functions.
Capture customer orders accurately and maintain customer/sales records.
Respond to emails professionally.
Assist with daily cash-ups and liaise with the accountant regarding queries or discrepancies.
Use Excel for basic sales, stock and administrative reporting.
Stock & Inventory

Assist with stock counts, reconciliations and receiving incoming stock.
Monitor stock levels and identify shortages or discrepancies.
Ensure stock movements are accurately recorded.
Understand product quantities, specifications and units of measure.
Assist in maintaining accurate inventory records.
Understand and work with costs, selling prices, GP and margins.

Please Send your resume/CV