We are seeking a proactive and skilled individual to manage our rental department, ensuring efficiency, compliance, and high customer satisfaction. This is a vital role responsible for leadership, strategic execution, and administrative excellence.

Key Responsibilities:
* Oversee and Manage: Oversee the day-to-day operations of the rental department and manage a team of rental agents and administrative support staff.
* Tenant/Listing Management: Source and onboard new rental listings and ensure the timely placement of qualified tenants.
* Compliance & Inspection: Conduct property inspections and ensure compliance with legal and company standards. Ensure all documentation, leases, and legal requirements are in place and compliant.
* Stakeholder Liaison: Liaise with landlords and tenants regarding maintenance, lease renewals, and rental escalations.
* Dispute Resolution: Handle escalated issues or disputes with professionalism and fairness.
* Reporting: Prepare monthly performance reports and occupancy statistics.
* Legal Adherence: Ensure adherence to the Rental Housing Act and other relevant regulations.

What We're Looking For (Requirements):
- Experience: Proven experience in property rentals or real estate management (minimum 3-5 years).
- Leadership: Strong leadership and team management skills.
- Legislation: Sound knowledge of rental legislation and tenancy processes.
- Attention to Detail: High attention to detail and strong organisational skills.
- Tech Proficiency: Proficient in property management software and MS Office Suite.
- Transportation: Valid driver's license and own reliable transport.
- Preferred: In possession of a valid FFC (Fidelity Fund Certificate).

Key Competencies:
~ Customer service orientation
~ Problem-solving ability
~ Negotiation and conflict resolution skills
~ Ability to work under pressure and manage multiple priorities
~ Strategic thinking and initiative
~ Excellent communication and interpersonal abilities

Please send your resume/CV