A vacancy exists for an Administration Clerk (Bed Bookings), based at Life Cosmos Hospital, reporting to the Patient Services Manager, Anrita Engelbrecht. The successful candidate will be responsible for the allocation of patients to the wards and ensuring that all problems experienced with regard to accommodation is resolved.

Critical Outputs
Ensure a culture of quality in our business and operational excellence, cost control and management of outputs.
Provide a cost effective and efficient support service to the hospital and patients.
Pursue a culture of positive relationship with doctor’s secretaries, doctors, staff members and medical aid.
ISO 9001 Compliances
Assist and contribute in achieving group target for all QMS audits.
All doctors rooms phoning for beds must be informed that patients must bring ID and Medical aid cards to hospital – documentation of main member and patient.
Communicate all cases booked to reception.
Sustaining the sms notification to all doctors for patient admitted.
Obtain all relevant data and information from theatre on procedures booked for the following day.
Print census to ensure what beds are available
Liaise with relevant units and doctors to allocate beds for theater cases and bookings from the doctors rooms in advance.
Maintaining effective teamwork within the department.
Maintain confidentiality at all times.
Continuously evaluating and improving current work processes.

Requirements

Matric
Hospital Experience is essential.
Understanding of the private healthcare industry, its challenges and role players.
Computer proficiency
Driver’s license

Competencies

Problem-solving, analysis and judgment
Resilience
Engaging diversity
Verbal & written communication
Influencing
Drive & energy
Excellence orientation
Ethical behavior
Building relationships
Customer responsiveness
Organisational awareness
Building Good working relationships with doctors rooms.

Please send your resume/CV