A fixed-term vacancy exists for an Admission Clerk, based at Life Wilgeheuwel Hospital reporting to the Reception Supervisor. The successful candidate will be responsible for managing the financial and clinical risks of the patient event by ensuring accurate coding, collection of clinical information and accounts submissions of patient hospitalisation to achieve key strategic objectives.

Critical Outputs
Carrying out admissions, discharges and receptionist duties in accordance with hospital protocols
Liaising with medical aids to obtain authorisation for pre-admission or admission
Performing general administration duties involved in the admission of patients including coding, billing, finalising and submission of casualty files
Receiving, receipting and handling of cash and completing drop safe register and dropping of cash in designated safes
Daily management of the No-Auth screens to facilitate patient authorisation
Adhering to all Pre-admission, admissions and related protocols
Working 12 hour shifts including weekends, public holidays and night duty as applicable
Answering the hospital switchboard when required
Collection of co-payments, deductibles, private fees when applicable as well as related documentation
Working out estimates on system for private patients according to group protocols
Performing general administration duties involved in the pre-admission and admission of patients.
Follow up of unregistered babies with schemes to obtain authorisation for admission
Daily clearing of the rejection screens to manage and reduce financial risk
Daily banking
Understanding and following the processes of admitting COID (Injury on duty) patients.
Other tasks as delegated by Line Manager

Requirements

Minimum Grade 12 Qualification and Computer proficiency in MS Office suite (Word, Excel, Outlook and PowerPoint) - Academic checks will be performed to verify certificates and qualifications
English as a first language – Verbal & written
Strong customer service ethics and the ability to work under pressure with the ability to multitask
Accurate handling of cash. (ITC and criminal checks will be performed on shortlisted candidates)
Must be reliable, motivated, dedicated and hardworking
Excellent communication skills & experience in dealing with customers, with English as a pre-requisite.
Knowledge of hospital procedures and medical aid and funder rules is preferable
Working knowledge of Impilo and Imeds or related hospital admission systems will be an advantage
Should be able to operate a busy switchboard and have an excellent telephone etiquette
Must have own or reliable transportation to work due to shift working hours
The position requires an enthusiastic, motivated and well organised individual

Competencies

Problem-solving, analysis and judgement
Attention to detail
Resilience
Engaging diversity
Professional and technical proficiency
Excellence orientation
Building relationships
Customer responsiveness
Organisational awareness
Action orientation
Ethical behaviour

Please send your resume/CV