This job posting expired and applications are no longer accepted.

Admission Clerk

at Life The Crompton Hospital
Published October 23, 2023
Location Durban, South Africa
Category Administration  
Job Type Full-Time  


Three (3) vacancies exist for an Admissions Clerk, based at Life The Crompton Hospital, reporting to the Reception Supervisor.

The successful candidates will be responsible for managing the financial and clinical risks of the patient event by ensuring accurate coding, collection of clinical information, and accounts submissions of patient hospitalization to achieve key strategic objectives.

Critical Outputs
Carrying out admission, discharge and receptionist duties in accordance with hospital protocols
Liaising with medical aids to obtain authorisation for pre-admission or admission
Performing general administration duties involved in the admission of patients including coding, billing, finalising and submission of casualty files
Receiving, receipting and handling of cash and completing drop safe register and dropping of cash in designated safes
Daily management of the No-Auth screens to facilitate patient authorisation
Adhering to all Pre-admission, admissions and related protocols
Working 12 hour shifts including weekends, public holidays and night duty as applicable
Answering the hospital switchboard when required
Collection of co-payments, deductibles, private fees when applicable as well as related documentation
Working out estimates on system for private patients according to group protocols
Performing general administration duties involved in the pre-admission and admission of patients.
Follow up of unregistered babies with schemes to obtain authorisation for admission
Daily clearing of the rejection screens to manage and reduce financial risk

Minimum Grade 12 Qualification and Computer proficiency in MS Office suite (Word, Excel, Outlook and PowerPoint) - Academic checks will be performed to verify certificates and qualifications
English as a first language – verbal & written
Strong customer service ethic and the ability to work under pressure with the ability to multitask
Accurate handling of cash. (ITC and criminal checks will be performed on shortlisted candidates)
Must be reliable, motivated, dedicated and hardworking
Excellent communication skills & experience in dealing with customers, with English as a pre-requisite
Knowledge of hospital procedures and medical aid and funder rules is preferable
Working knowledge of Impilo and Imeds or related hospital admission systems will be an advantage