Call Centre Agents
| Published | August 12, 2026 |
| Expires | October 12, 2026 |
| Location | Pretoria, South Africa |
| Category | Customer Care |
| Job Type | Full-Time |
Description
Job Summary
Sales Call Centre Agents
Insurance
Our Client in the Insurance Industry is seeking Call Centre Agents - Sales to join their team in Menlo Park, Pretoria.
Purpose Statement of the Position:
To generate sales according to target - Call Centre Sales Agent
1. Market products and achieve sales target
• Sell policies (out bound)
• Apply product knowledge
• Capture policy on system
• Attend to client queries
• Process amendments on policies
• Responsible for own policy retention
2. Fit and Proper Requirements
• Adhere and comply to FSB board notice in terms of FAIS
Requirements Knowledge and Skills
1. Formal Education
Matric
Call Centre Certificate
2. Technical/Legal Certification
RE 5 (Advantage)
Registration as an Employee Representative (Advantage)
Recognised qualification as per FSB (Advantage)3. Experience
1 Years' Experience as a call centre agent (outbound)
Insurance Industry
Competencies
4. Knowledge
Legislation
Life Insurance Industry
5. Skills
Communication Verbal and Written
Computer
Telephone Etiquette
Sales Driven
Ability to deal with various people
6. Attributes
Confidence
Assertiveness
Positive and Self-Motivated
People Centric
Accuracy
Team Player
Salary: R6 995.00 per month as the basic.
Commission can be earn once a target of 160 sales per month is confirmed
Benefits include medical, provident, group risk life insurance
Please send your resume/CV
