Credit Controller

at Life Healthcare
Published July 19, 2022
Location Pretoria, South Africa
Category Management  
Job Type Full-Time  


The vacancies exist for a Credit Controller for the call centre , based at Life Healthcare Head Office in, Dunkeld, reporting to Jessica Isaac – Key Accounts Manager. The successful candidate should have strong business acumen and the ability to coordinate, implement and sustain the credit control process through empowering and influencing.


Critical Outputs

Ensuring accurate and efficient administration of the credit control function.

Ensure all accounts are followed up in accordance with the working protocols

Manage hospital DSO’s in line with budget per unit

Includes the responsibility and functions for more than one business unit

Ensure that the age analysis is managed in accordance with Life Healthcare protocols, targets and objectives.

Develop sound relationships with both internal and external customers including patients, funders, doctors and private patients.

Compliance with working procedures and quality requirements.

Accurate processing of the medical aid remittances and resolving short payments accordingly

Effective verbal and written communication skills.




Qualification – Grade 12

Must have credit control experience (either at a medical aid or in a hospital)

Must have experience in the Healthcare environment

Ability to work within a pressurized environment

Understanding of the Private Healthcare industry, its challenges and role players

Computer proficiency




Problem-solving, analysis and judgement


Engaging diversity

Verbal & written communication skills

Drive & energy

Building relationships

Customer responsiveness

Leading by example

Ethical behavior

Excellence orientation


Interested candidates can send their CVs

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