Description

We are currently seeking a detail-oriented and proactive Data Administrator to join our client in the security industry on a 6-month contract. This role is ideal for a candidate with strong administrative capabilities and experience supporting contact centre operations.

Key Responsibilities:

Oversee and support daily contact centre operations

Monitor and manage team performance against set targets

Provide coaching, guidance, and ongoing support to contact centre agents

Ensure high-quality service delivery and adherence to company policies and compliance standards

Maintain accurate data records and ensure data integrity

Requirements:

Proven experience in a data administration or contact centre support role

Strong organisational and administrative skills

Ability to manage performance metrics and reporting

Excellent communication and interpersonal skills

High attention to detail and ability to work under pressure

Contract Duration: 6 Months

Please send your resume/CV