Description

We are looking for a friendly, professional and organised
Front Desk Coordinator to join our team.

Key Responsibilities:

Welcoming and assisting clients in a warm and professional manner

Managing salon bookings, appointments and cancellations

Answering phone calls, WhatsApp messages and client enquiries

Managing the reception area and ensuring it is neat and welcoming

Processing payments and handling cash/card transactions accurately

Assisting with daily administration and reporting

Managing client queries and resolving issues professionally

Promoting salon services, treatments and retail products

Assisting with staff schedules and daily salon operations

Ensuring clients receive an excellent customer experience

Maintaining a high standard of professionalism and customer service

Requirements:

Previous reception, admin, retail or customer service experience preferred

Excellent communication and interpersonal skills

Well-presented, friendly and professional

Strong organisational and time management skills

Computer literate

Able to work under pressure in a busy environment

Reliable, punctual and able to work well within a team

Experience in the beauty/salon industry will be an advantage

Please send your resume/CV