Description

As the General Manager of the store, you are responsible for the smooth day to day running and for the results of the store. You are the leaders in your business and creating a great team that
is motivated is key to making you a successful manager.

List of Responsibilities & duties, including but not limited to:

Full menu knowledge including all main menu items, limited menu items, coffees, teas, cocktails, wines, smoothies, milkshakes and other
beverages. Ensuring that these products are served to company specification.

Full coffee knowledge and Level 3 barista and bar training in
all areas – including milk foaming, shot pulling and slip management.

Full retail knowledge including items available, pricing and
suppliers. An understanding of merchandising, stock levels and ordering process.

Detailed knowledge of the company’s roots.

Full knowledge on the running of the kitchen, including preparation of all recipes, prep items and menu items. A capability to prepare
all recipe, prep and menu items with the assistance of a recipe book is
required.

In depth knowledge of baked goods available and baking processes, signed off level three baking training.

Advanced ordering procedures, including daily bread orders, cake orders, fruit & veg ordering, as well as a capability to handle all
bar orders and kitchen orders.

A good knowledge of stock movement and item usage is required, with special attention to the pricing of items. An ability to pick up
price increases and stock quality & quantity inconsistencies is essential.

A good working relationship with suppliers

Ability to complete magic box and all other necessary accounting procedures

An understanding of daily, weekly and monthly reporting requirements and the ability to complete these in a timely manner

Full knowledge of HR processes and procedures

Good understanding of reporting and analytical skills

Ensure the smooth running of the restaurant.

Complete knowledge of rostering, and monitoring of shifted
workers vs turnover and wage bill. Wage bill should be monitored carefully and
updated weekly.

Customer interaction on all levels; dealing with customer complaints; monitoring of regulars, building loyalty within that base.

Training of assistant manager and supervisor.

Ensure staff are trained to company standards.

Ensuring the general hygiene and safety policies are adhered to.

Responsibility of general cleanliness of the restaurant at all times.

Making sure site is complaint

Please send your resume/CV