A vacancy exists for a Hospital Management Secretary based at Life Wilgeheuwel Hospital, reporting to Adri Botes, Hospital Manager. The successful candidate will be responsible for providing full secretarial and administration support to the Hospital Manager and Management. The incumbent will be responsible with liasing with a variety of internal and external stakeholders and will be expected to function at all levels within the management team.

Critical Outputs
Provide full secretarial support to the Hospital Manager which entails typing of all relevant correspondence and statistics, consolidating month end reports, message taking, diary management and setting up of meetings.
Accurate and timeous minute taking and maintaining records of minutes.
Coordinating the issuing of patient files for legal matters.
Management of catering arrangements and venue bookings for management functions.
The ability to critically judge situations that could potentially impact on the reputation of the hospital and facilitate an appropriate escalation response.
Maintenance of an efficient filing system.
Coordination and management of travel arrangements.
Telephonic and face-to-face liaison with doctors, patients, and other key stakeholders in the business and to ensure this is conducted in a professional manner.
Facilitate complaints from dissatisfied clients who present to the management offices or via a telephonic call, in a positive and professional manner and escalate to relevant management member to address.
Ad hoc projects and tasks, which arise on a day-to-day basis and provide support to other management members as needed

Requirements

Secretarial diploma/ relevant equivalent qualification is a must
Matric Certificate
Minimum of 4 years Secretarial / Administration experience
Extensive knowledge of MS Office
Healthcare experience will be advantageous
Ability to work in a pressured & changing environment
Excellent verbal and written communication skills.
Excellent attention to detail
Excellent interpersonal skills

Competencies

Attention to detail
Problem-solving, analysis and judgement
Resilience
Engaging diversity
Verbal & written communication and presentation
Building relationships
Customer responsiveness
Organisational awareness
Influencing
Drive & energy
Ethical behavior

Please send your resume/CV