Quality Manager

at Life Faerie Glen Hospital
Published July 17, 2022
Location Pretoria, South Africa
Category Management  
Job Type Full-Time  



A vacancy exists for a Quality Manger, based at Life Faerie Glen Hospital, reporting to the Hospital Manager. The successful candidates will co-ordinate quality efforts in support of the hospital management team and monitor the effectiveness of the Quality Management System; Safety, Health and Environmental compliance; as well as Legal Compliance thereof.


Critical Outputs

Hospital scorecard:


Submit inputs to the hospital scorecard

Set Hospital specific Quality objectives and targets in conjunction with management and in line with the Life Healthcare group targets

Measure performance against set goals monthly and interpret results

Advise management on corrective actions for major trends

Quality Reporting System(QRS)


Manage the QRS and ensure all quality data is accurately captured

Extract and generate monthly reports and graphs

Analyse quality stats

Review trends and assist line managers to generate corrective actions where necessary

Identify hospital trends, co-ordinate power teams

Coordinate and Manage Quality audits and monitor implementation of findings

Coordinate and participate in arrangements for external audits

Quality Management processes


Coordinate quarterly Health and Safety meetings

Coordinate and assist the Hospital Manager with hospital Quarterly Quality Review meetings

Coordinate the QMS process in all hospital departments

Document Control


Train document control resource, HOD’s and all line managers on the document control processes

Monitor compliance to document control process in the hospital and deviations

Legal, Safety, Health and Environment


Conduct SHE assessments and audits.

Coordinate processes to ensure legal compliance

o Risk and Emergency management

o Health and Safety representatives

o Hazardous Chemical Substances

o Occupational Health Programme

o Environmental management



Co-ordination and facilitation of all Health and Safety training

Participate in the Quality Care process

Quality Induction training

Quality Management System and process training

Assist in the implementation of quality campaigns




Applicant must have a nursing background.


Computer literacy and familiarity in all MS-Office programs and applications is essential.

Computer proficiency essential.

Line management experience would be an advantage

Health and Safety, Quality management and ISO 9001 and ISO 14001 experience is essential

Knowledge of legal compliance in Healthcare management and Healthcare Risk Waste

Driver’s license and ability to travel

Excellent interpersonal, negotiation and communication skills.

Good administrative skills and ability to set priorities.


Degree or Diploma in Nursing or Degree or Diploma in Safety Management or similar




Problem-solving, critical thinking, analysis and judgment

Engaging diversity

Verbal & written communication and presentation


Drive & energy

Attention to detail

Ethical behavior Building relationships

Customer responsiveness

Organizational awareness


Interested candidates can send their CVs

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