A vacancy exists for a Receptionist based at Eugene Marais Radiology, reporting to the Line Manager.

The successful candidate will be responsible for capturing patient information, make bookings, check medical aid validity, take payments.

Critical Outputs
Telephone answering duties as per LHC policies.
Providing a prompt, courteous service to all patients, visitors, wards, doctors, colleagues and other hospitals.
Improve patient satisfaction and patient centricity.
Adhering to all related protocols.
Be able to self-manage work load, but also work effectively in a team environment.
Need to be able to perform under pressure.
Friendly disposition.
Needs to be result orientated, pays attention to detail, has excellent interpersonal as well as communication skills.
Record patient details onto computer system accurately.
Ensure that the throughput of patients for procedures is maintained at a steady pace with as little delay as possible.
Ensure patient details are correct every time they undergo an x-ray.
Ensure, if possible, that all patients are attended to on the day.
To take payments and cash up daily.
Provide a professional first class customer focused Reception service.
Dealing with a wide variety of people and queries in a helpful and courteous manner, being sympathetic to the various needs of the staff and visitors.
An environment conducive to efficiency and productivity is created and always maintained.
The working environment is kept free of hazards and clutter.
Assist with Accounts and Account queries.
Any other duties that may be required from time to time.

Requirements

Matric / Grade 12
Fully computer literate with well-developed skills in email and relevant software programs
Ability to perform after hours work, weekend work and night shifts.
Own transport or a valid driver’s license is essential.
Ability to work with people.
Able to work alone.
Able to work under pressure.

Competencies

Problem-solving/analysis
Planning & organising
Pays attention to detail
Excellent interpersonal and communication skills is needed
Resilience
Verbal & written communication
Teamwork
Customer responsiveness
Attention to detail
Ability to work under pressure
Building relationships
Organisational awareness
Drive & energy
Excellence orientation
Ethical behaviour
Commitment towards continuous improvement
Ability to work independently
Good time management
Honesty and reliability

Please Send your resume/CV