About Fire and Instrument Services (FIS)

At FIS, we protect the infrastructure that keeps South Africa moving. From sophisticated security and fire protection systems to smart building integration, our work is technical, vital, and built on trust.

We are looking for a versatile Sales and Marketer who can not only help us find new opportunities but also nurture the deep-rooted relationships we have with our existing clients.

The Role

This role is split between generating new demand (booking demos), client stewardship (ensuring our current customers feel valued and informed), and marketing. You will build the processes that keep our pipeline full and our current clients engaged.

Key Responsibilities

Growth & Lead
Management: You’ll
be responsible for calling prospects to introduce FIS and booking
technical demos for our team and marketing.
Client Retention &
"Touchpoints": Manage a structured "Check-in" calendar for
existing clients. Whether it’s a monthly phone call or a bi-monthly
check-in, you ensure our customers are happy and their needs are met.
Process Documentation: You aren't just doing the work, you are building the pre-sales engine (Excel).

Requirements

2–4 years of experience in Sales Coordination, Marketing, Sales Development Responsible, or Customer Success (Technical/B2B sectors preferred).
Technical
Interest: You don’t need to be an Engineer, but technical knowledge or
Technical certification, would be an advantage. Training will be provided.
Strong Interpersonal
Skills: You
are as comfortable "cold-calling" a new lead as you are
"warm-calling" a long-term client to check in.
Communication Flair: Writing skills
for mini-newsletter type articles and LinkedIn posts.
Structured: You’ll be
managing a lot of moving parts, leads, current clients, and content
calendars—so CRM experience is a must.
Proactive Mindset: You don't wait
for a list, you help contribute to the strategy to reach the market.

Why Join Us?

A role with high autonomy.
A professional, engineering-led environment based in Cape Town.

Please send your resume/CV