Description

Our workshop in Hillcrest, Kwa Zulu - Natal, is looking for a Workshop Manager.

MUST have a valid driver's license!

Applicant who has previously worked for an aftermarket service center such as BOSCH, e-Car, Car Service City, CARtime, Car Care Clinic etcc, will be given preference.

Requirements:

Must be able to speak English and Zulu
Customer service skills
Communication skills
Comprehension skills
Mechanical expertise
Troubleshooting skills
Math and writing skills
Computer skills
Automotive Service Advisor.

Salary, negotiable + Commissions

Working Hours: Mon-Fri 07:00-17:30
Sat 07:30-13:00

Start Date: Immediately

Responsibility:
Greeting customers and directing vehicles to an available technician.
Consulting with technicians about needed repairs and alternatives that can be offered in place of expensive repairs.
Answering customer questions about service outcomes and consulting with technicians when necessary.
Informing customers about potential cost savings and warranty protections.
Assisting customer with quotations and bookings.
Overseeing and managing the service center’s scheduling and workflow.
Informing customers of changes in service or when their vehicle is ready to be picked Manage mechanics, fitters, and cleaners
Control and monitor productivity workshop technician.
Ensure that parts arrive on time.
Ensure that the technician comply with their Check List.
Ensure that all staff complete their daily Productivity Report.
Ensure that all work is carried out safely.

Please send your resume/CV