Head of Impact
| Published | September 9, 2026 |
| Expires | October 10, 2026 |
| Location | Mthatha, South Africa |
| Category | Administration |
| Job Type | Full-Time |
Description
About the Job
The position reports directly to the Executive Director and will work collaboratively with the Programmes team. The Head of Impact will oversee the Impact, Monitoring, Evaluation & Learning Department of the organization. He/She will be responsible for developing Impact frameworks that will drive and measure the impact of OTOA programmes. The Head of Impact will also be responsible for managing data quality assessments, assessing the quality of indicators, and facilitating learning events, alongside supporting the wider team to operationalize impact within day-to-day activities.
Key Responsibilities
Impact Creation and Management
Develop a Strong Impact Measurement & Management System
Programme Impact Management
Support to Research & Learning
Fundraising/Business Development
Flickswitch Sim Control System Management
CommcareHQ App Development Support
MERL and Impact Budget Management
Sustainability/Succession Planning
Requirements
Master’s degree in a relevant field plus 5-7 years experience in MERL within an NGO context or
Equivalent postgraduate qualification/s in relevant field plus 10 years experience in MERL.
Experience in project management (including basic finance skills) within an NGO context.
Strong understanding of the use of impact measurement and management techniques in the not-for-profit sector.
Experience in impact management and a track record for developing the systems, processes, performance monitoring and management i.e. impact strategies and frameworks.
Proven experience in designing, developing, and implementing theories of change and logical frameworks.
Experience working with CommCare and any other mHealth data management systems and solutions (inputting around content and end-user experience) a requirement.
Proficiency with computer and mobile phone technologies and data visualization software e.g. PowerBI.
Experience with impact measurement, monitoring and evaluation – collecting and analysing both quantitative and qualitative data using a range of evaluation methods and skills.
Experience facilitating trainings or workshops will be an advantage.
Demonstrated competence to assess priorities and manage a variety of activities in a time-sensitive environment and meet deadlines with attention to detail.
Demonstrated ability to build, manage and maintain excellent working relationships at all levels of an organisation and foster a collaborative work environment. Experience with writing engaging communications that are accessible to a diverse audience ranging from NGO practitioners, policy makers, community members and the general public. Experience of social media and website communications is an advantage.
Fluency in English is a requirement (fluency in local languages is an added advantage)
Please send your resume/CV
