Description

Administrative Assistant/Receptionist

Umhlanga, KwaZulu-Natal

A busy medical and aesthetics practice is looking for a professional, organised, and motivated Administrative Assistant to join our growing team.

Key Responsibilities:

Reception and front desk duties
Booking and managing patient appointments
Answering telephone calls, WhatsApp messages, and emails
Preparing patient forms and documentation
Managing patient files and records
Processing payments and assisting with general practice administration
Assisting with stock management and inventory control
Providing exceptional customer service and ensuring a positive patient experience
Supporting the smooth day-to-day operation of the practice

Requirements:

Excellent communication and interpersonal skills
Strong organisational and administrative abilities
Computer literacy and attention to detail
Professional appearance and positive attitude
Ability to multitask in a fast-paced environment
Reliable, proactive, and team-oriented

Advantageous Skills:

Previous administrative or reception experience
Strong customer service experience
Sales experience and confidence in promoting products and services
Experience in a medical, healthcare, aesthetics, wellness, or retail environment

We are looking for someone who is passionate about people, customer service, and contributing to the growth and success of the practice.

Please send your resume/CV