An exciting opportunity exists at Life Empangeni Private Hospital for the position of Admission Clerk - POD, reporting to the Reception Supervisor. The successful incumbent will contribute to the effective functioning and co-ordination of the Reception and ensure quality customer care.

Critical Outputs
Responsible for accurately recording admission, discharge, update and receptionist duties in accordance with Life Healthcare protocols.
Liaise with Medical Aids to obtain authorization for admission.
Performing general administration duties involved in the admission of patients, including filing and assistance with billing of accounts.
Receiving and handling of cash.
Day end processes.
Doctor, public and staff liaison.
Switchboard relief duties.
Resolving Telephonic queries.

Requirements

Applicants should have Matric (Grade 12).
Strong computer skills essential.
Relevant experience and familiarity with hospital procedures, medical terminology and medical aid rules is essential.
Must have experience in dealing with customers.
Excellent communications skills, teamwork and customer orientation.
Previous experience in Healthcare industry would be an advantage.
Must be able to flex between day and night shift, have reliable transport.

Competencies

A person who is result orientated, pays attention to detail, has excellent interpersonal as well as communication skills is needed.
Customer focus, a commitment towards continuous improvement, the ability to work independently and the management of time.