Description

We are looking for a warm, confident, organised, and highly professional Assistant Manager to join our busy, fast-growing salon in Sea Point, Cape Town. If you have strong leadership skills, a passion for customer service, and the ability to keep operations running smoothly, we’d love to meet you.

About the Role

As the Assistant Manager, you will support the Salon Manager with the daily running of the salon, ensuring exceptional client service, staff support, and smooth operations. You will help maintain a positive atmosphere, solve problems quickly, and uphold the standards our clients expect.

Key Responsibilities

Oversee day-to-day salon operations
Assist with staff management, scheduling, and performance support
Handle client queries, complaints, and feedback professionally
Ensure excellent service across the salon
Manage stock levels, process orders, and organise the stockroom
Support ongoing training and development of the team
Maintain salon cleanliness, safety, and compliance standards
Assist with cash-ups, reporting, and basic admin tasks

Requirements

1–2 years experience in a supervisory or management role (beauty industry an advantage)
Strong communication and people skills
Excellent organisational and problem-solving abilities
Reliable, proactive, and able to work independently
Confident managing a team in a high-volume environment
Passionate about beauty, customer service, and team development

Working Hours

5 days a week
Full-day shifts (including weekends on rotation)

What We Offer

Salary dependent on experience
A supportive, professional working environment
Opportunities for growth within the company
All successful candidates will undergo a 6-month probation period

Please Send your resume/CV