Description

Café Assistant Supervisor – Role Overview

The responsibilities associated with this position include, but are not limited to, the following:

Managing and Over-seeing of Staff

Conduct daily morning check-ins/meetings

Confirm if any staff members are unwell or require support in their duties

Ensure that all staff always maintain a neat and professional appearance, including wearing uniforms and
appropriate attire

Setting of staff work schedules

Review planned leave and staffing coverage

Address any operational or interpersonal issues early

Foster a supportive environment where staff feel comfortable in the environment.

Cashier and Taking Orders:

Greeting guests Capturing the correct Orders Quickly and Efficiently

Basic Excel and POS System

Daily Cash-Up Balancing

Planning menus in consultation with Chef

Finalise and communicate the Daily Specials Menu for the week in advance, taking into
consideration Stock Levels and Time of Month for Budget Meals

Planning and organizing Boardroom Catering / Special Events:

Ensuring that boardrooms receive high priority for catering

Maintaining records of stock levels

Ensuring that Deliveries are accurate and no damaged Stock

Stock Levels – Front / Back of house – Know your Quantities throughout the day

Ensuring that dining, kitchen and food storage facilities comply with health regulations
and are clean, functional and of suitable appearance

Ensure that all staff and areas of the café are always neat and tidy

Conferring with customers to assess their satisfaction with meals and service

Customers greeted – Maintain a friendly face

Menu explained confidently – Know your menu and daily specials

Upselling done (add-ons, etc.)

Regular and New customers recognised – Thanked for their loyalty

Please send your resume/CV