About the Job

The Director Clinical Services will provide strategic direction, leadership, and operational management focusing on leading clinical risk strategy, virtual care, managed care, financial sustainability and enhancing governance for Higher Health.

The role will be responsible for setting the vision for the provision of expert health care, promoting, and adhering to the highest standard of medical care and continuous improvements across sites, driving performance, managing staff and resources, safeguarding and fostering strategic partnerships to achieve organizational goals.

Key Responsibilities

To define the vision, values and development plans ensuring alignment to the Organisations overall mandate and goals

Keeping abreast of updates and new government policies in the Department of Health ensuring alignment and adaptation for Higher Health interventions

Develop, design and lead the overall departmental policy, systems, business processes and procedures

Provide clinical excellence by identifying needs and establishing opportunities

Develop, design and lead standardised telehealth clinical pathways

Tracking patient outcomes and telehealth specific safety metrics to ensure that virtual care matches the quality of in person visits

Engage stakeholders on matters of interest and influence

Lead proactive stakeholder engagement with the Department of Health to facilitate operational strategy

Represent the organisation professionally

Build strong relationships with Doctors and other partners

Forecast for departmental core budget administration activities and projects

Expenditure in line with core Clinical Unit activities, projects and special programmes

Responsible for Clinical Governance

Identify key controls and establish risk mitigation processes that support sound governance

Collaborate with the Technology Department to build systems that enable the management of data (medical services, patient servicing cost, utilisation of medical assets) obtained from different sources

Develop, update and report on amongst others the departmental strategic annual plans, and KPIs, operational plans, strategic stakeholders’ issues, query management and interventions, internal and external audits and risk

Deputise for the CEO as required

Ensure seamless executive continuity and oversees interim functions

Requirements

Qualifications

Bachelor of Medicine and Bachelor of Surgery (MBCHB)

Registration with the Health Professions Council of South Africa (HPCSA)

Master of Business Administration (MBA)

Advanced Life Support Certifications

Valid Dispensing licence

Advantageous

Master of Medicine (M.MED)

Masters in Public Health

Experience

8 to 10 years’ experience in Health Management

10 years’ experience in strategic and/or executive management in a private or public institution

Experience in having led teams within an NGO or similar environment or clinical unit focussing on prevention or care support treatment

Experience in corporate business with a thorough understanding of financial and business management principles

Experience in having worked in a telemedicine environment

Understanding of legislative and business climate pertaining to healthcare

Experience in liaising with various stakeholders

Experience in managing a unit and/or department

Experience in developing a public sector strategy and business plan

Experience in private or public institutions or NGO’s or funding organisation or banking

Experience in the social and health sector projects

Demonstrated proficiency in Microsoft Package (Ms Word, PowerPoint and Excel)

Attributes

Excellent verbal and written communication skills

Facilitates and encourages open communication to the team

Strong listening skills, attention to detail and commitment to high accuracy levels in all aspects of the job

Promotes new innovative ideas and solutions for improving work

Must be a South African citizen or permanent resident with fluency in English. Fluency in one local indigenous South African language preferred

Please send your resume/CV