Head of Impact

at One to One Africa
Published September 9, 2026
Expires October 10, 2026
Location Mthatha, South Africa
Category Administration  
Job Type Full-Time  

Description

About the Job

The position reports directly to the Executive Director and will work collaboratively with the Programmes team. The Head of Impact will oversee the Impact, Monitoring, Evaluation & Learning Department of the organization. He/She will be responsible for developing Impact frameworks that will drive and measure the impact of OTOA programmes. The Head of Impact will also be responsible for managing data quality assessments, assessing the quality of indicators, and facilitating learning events, alongside supporting the wider team to operationalize impact within day-to-day activities.

Key Responsibilities
Impact Creation and Management

Develop a Strong Impact Measurement & Management System

Programme Impact Management

Support to Research & Learning

Fundraising/Business Development

Flickswitch Sim Control System Management

CommcareHQ App Development Support

MERL and Impact Budget Management

Sustainability/Succession Planning

Requirements
Master’s degree in a relevant field plus 5-7 years experience in MERL within an NGO context or

Equivalent postgraduate qualification/s in relevant field plus 10 years experience in MERL.

Experience in project management (including basic finance skills) within an NGO context.

Strong understanding of the use of impact measurement and management techniques in the not-for-profit sector.

Experience in impact management and a track record for developing the systems, processes, performance monitoring and management i.e. impact strategies and frameworks.

Proven experience in designing, developing, and implementing theories of change and logical frameworks.

Experience working with CommCare and any other mHealth data management systems and solutions (inputting around content and end-user experience) a requirement.

Proficiency with computer and mobile phone technologies and data visualization software e.g. PowerBI.

Experience with impact measurement, monitoring and evaluation – collecting and analysing both quantitative and qualitative data using a range of evaluation methods and skills.

Experience facilitating trainings or workshops will be an advantage.

Demonstrated competence to assess priorities and manage a variety of activities in a time-sensitive environment and meet deadlines with attention to detail.

Demonstrated ability to build, manage and maintain excellent working relationships at all levels of an organisation and foster a collaborative work environment. Experience with writing engaging communications that are accessible to a diverse audience ranging from NGO practitioners, policy makers, community members and the general public. Experience of social media and website communications is an advantage.

Fluency in English is a requirement (fluency in local languages is an added advantage)

Please send your resume/CV

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