Description

Junior Customer Care administrator
Matric is a must .
Position is based in New Germany .
Its in a warehouse environment.
Customer order processing and management experience must
Pastel Evolution experience is a MUST
please apply only if you meet the requirements .

Manage large amounts of incoming calls

• Generate sales leads
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/customer service team sales targets
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
• Keep records of customer interactions, process customer orders and file documents
• Follow communication procedures, guidelines and policies

Salary on offer R7500.00 per month.

Please send your resume/CV