Description

JOB DESCRIPTION

We are a dynamic Private Medical Practice on the Cape Flats and Southern Suburbs of Cape Town, mainly Mitchells Plain and Grassy Park focusing on offering value-based healthcare to patients.

We are seeking enthusiastic, vibrant, experienced Medical Receptionists to join a dynamic team of professionals. As ambassadors of the practice brand, everything we do is guided by our purpose to make people feel better. Our shared values of People-centred, Integrity, Inclusivity, Excellence and Innovation define what we believe and who we are.

The focus of this position is to provide professional customer service by facilitating the patient administration process.

The ideal candidate should have a friendly demeanour, excellent people and communication skills, be punctual, discreet, empathetic, trustworthy and give attention to detail doing administrative tasks. You should be able to multi-task, be willing to learn, be a passionate self-starter, then this position is a great opportunity for you. If your personal purpose is aligned to our purpose and your values fit in with our value system, please apply.

DUTIES & RESPONSIBILITIES

Provide efficient, friendly and professional telephone services in patient care.

Assist patients in accurately completing appropriate forms and document all information in accordance with internal policies and procedures.

Responsible for all processes related to the reception-patient journey.

Ensure patient confidentiality at all times according to POPIA.

Ensure that the reception area is always neat and tidy.

Execute and adhere to daily banking processes.

REQUIREMENTS

Minimum qualification:

Grade 12.

Own Transport

Previous experience in a customer focused service environment, e.g. reception.

Computer proficient.

Expected starting date is as soon as possible.

Remuneration is based on experience.

Please send your resume/CV