A vacancy exists for a Private/COID Credit Controller based at Life Bayview Private Hospital, reporting to the Reception Supervisor.

The successful candidate will be responsible for credit control functions and to manage COID/Private/Insurance and other risks.

The incumbent should have strong business acumen and the ability to coordinate, implement and sustain the credit control process through empowering and influencing.

Critical Outputs
Manage hospital DSO’s in line with budget per unit
Develop sound relationships with both internal and external customers including patients, funders, doctors and private patients.
Compliance with working procedures and quality requirements.
Ensuring accurate and efficient administration of the credit control function.
Ensure all accounts are followed up in accordance with the working protocols
Includes the responsibility and functions for Injury on duties/Private/Foreign/SAPD or any other debt associated with private portions.
Management of short payments on private/injury on duty age analysis.
Auditing of IOD documents before scanning head office
Ensure correct documentation and accounts submitted to IOD department at head office
Ensure compliance to agreed standards and procedures in the auditing and submission of IOD claims to head office
Proactively manage all injury on duty accounts.
Managing the risk of Injury on duty claims being rejected due to lack of incorrect documentation.
Resolving queries within specified turnaround times
Knowledge and application of fixed fees, fee for service and COID tariffs.
Minimize the bad debt write-offs by pro-actively managing the debtors ageing.
Ensure that the Debtor Age analysis is managed in accordance with the Life Healthcare protocols, targets and objectives.
Credit control over private patients.
Compliance with working procedures and quality requirements.
Contribute positively to the credit control and admission team.
Reporting to reception supervisor on performance on a weekly basis
Ensure set targets and benchmarks are met
Eliminate bad debt through adherence to group protocol.

Requirements

Qualification – Grade 12
Must have credit control experience
Experience in a healthcare environment would be an advantage
Basic understanding of financial principles
Computer proficiency (comprehensive knowledge of IMPILO or relevant software system)
Excellent communication and Interpersonal skills a prerequisite
Experience in dealing with customers
The ability to work within a pressurized environment is critical.
Understanding of the private healthcare industry, its challenges and role players would be an advantage.
Computer proficiency.
Available to assist in different roles in the admission area per operational need
Teamwork is essential.

Competencies

Problem-solving, analysis and judgement
Resilience
Engaging diversity
Verbal & written communication and presentation
Drive & energy
Excellence orientation
Ethical behavior
Building relationships
Customer responsiveness
Leading by example
Microsoft applications
Verbal & written communication and presentation
Influencing

Please Send your resume/CV