Description

Company Description

Saint Champagne Lounge is a premium hospitality venue located in the City of Cape Town, offering a refined lounge experience centred on champagne and curated beverages. The lounge focuses on delivering high-quality service, stylish ambiance, and memorable social experiences for guests. Team members work in a dynamic, guest-focused environment where attention to detail and professionalism are highly valued. The business is growth-oriented and aims to build strong relationships with local patrons and visitors, creating a loyal customer base and a distinctive brand presence in the city.

Role Description

The Sales and Marketing Representative is a full-time, on-site role based at Saint Champagne Lounge in the City of Cape Town. This role is responsible for promoting the lounge, driving guest traffic, and increasing revenue through targeted sales and marketing activities. Day-to-day tasks include engaging with guests in person, handling inquiries, and presenting current promotions/activations and offerings. The representative will support and execute marketing campaigns, assists with social media and digital presence as needed, and assist in organizing special events and activations. The role also involves building partnerships, gathering customer feedback, preparing basic sales reports, and collaborating with the management team to improve overall customer experience and brand visibility.

Qualifications

Candidates should possess strong Communication skills, including clear verbal and written communication and confident interpersonal interaction.
Candidates should possess Customer Service skills, with a focus on responsiveness, professionalism, and creating positive guest experiences.
Candidates should possess Sales and Sales & Marketing skills, including lead generation, upselling, basic campaign support, and relationship building.
Candidates should possess Training capabilities, such as the ability to share product knowledge with team members and support onboarding on service standards.
Additional beneficial qualifications include experience in hospitality or nightlife environments, basic digital marketing or social media skills, and familiarity with local market trends in the City of Cape Town.
Strong organizational skills, reliability in a fast-paced setting, and the ability to work evenings, weekends, and holidays as required.
A relevant qualification or coursework in Marketing, Business, Hospitality, or a related field is advantageous but not strictly required.

Salary: Starting from R20,000 per month, with remuneration and performance-based progression linked to agreed Key Performance Indicators (KPIs), sales targets, business development deliverables, and overall performance.

Please Send your resume/CV