Hospitality Manager
| Published | March 29, 2026 |
| Expires | May 30, 2026 |
| Location | Cape Town, South Africa |
| Category | Management |
| Job Type | Full-Time |
Description
We are seeking a highly organized, tech-savvy HOSPITALITY MANAGER to oversee a boutique portfolio of 30 stylish studio units in the heart of Cape Town. This is a modern, systems-driven role where technology handles the heavy lifting, allowing you to focus on high-level oversight, quality control, and guest satisfaction.
You will be the key driver of operations, managing everything from the maintenance budget and vendor payments to supervising the housekeeping department. If you are a proactive professional who enjoys a mix of digital management and hands-on property oversight, this is the perfect fit.
Key Responsibilities
Systems Management: Oversee the Boom AI-powered booking platform. You will manage dynamic pricing suggestions, approve AI-generated review responses, and manually input non-digital bookings.
Property Oversight: Ensure all 30 studio units are maintained to an impeccable standard, managing the timely replacement of inventory and assets.
Financial Management: Take full ownership of the maintenance budget and process vendor payments.
Team Leadership: Directly manage the Housekeeping Manager (who oversees the cleaning staff) and coordinate with third-party contractors for services like laundry.
Guest Experience: Supervise technology-assisted check-in systems to ensure a seamless arrival for every guest.
Marketing: Occasional social media posting and platform updates to keep the portfolio’s digital presence fresh.
Requirements
Experience: 2–3+ years in Property or Hospitality Management.
Tech-Savviness: Exceptional computer skills are non-negotiable. You must be comfortable navigating AI-integrated software and modern PMS platforms.
Stability: A proven track record of loyalty (several years with a previous employer) is highly advantageous.
Execution: Ability to manage a portfolio independently and make fast, informed decisions.
Detail-Oriented: A "sharp eye" for maintenance standards and organizational excellence.
Please send your resume/CV
