Description

INSURANCE POLICY ADMINISTRATOR VACANCY

Vhuthuhawe Funerals is seeking a professional, organized, and detail-oriented Insurance Policy Administrator to join our dynamic and growing team. The successful candidate will play a pivotal role in managing funeral insurance policies, ensuring accurate policy administration, and maintaining strong relationships with clients and insurers.

This role is ideal for someone with strong administrative experience and skills within the insurance or financial services industry. The candidate will be required to work independently while maintaining high levels of accuracy and professionalism.

EXPERIENCE REQUIRED

3 -4 years’ experience in insurance policy administration or a similar role
Experience working with insurance policies, policy amendments, renewals, and claims documentation
Previous experience within the funeral insurance, financial services, or insurance sector will be an added advantage
Experience working on a CRM system such as EasiPol
Be proficient in working on Microsoft Word
Be proficient in working on Microsoft Excel

QUALIFICATIONS (ESSENTIAL)

Relevant qualification in Insurance, Business Administration, Finance, or a related field
Additional training or certification in insurance administration or policy management will be beneficial
The successful candidate must have passed matric

KEY RESPONSIBILITIES

The Insurance Policy Administrator will be responsible for:

Administering and processing funeral insurance policies in line with company procedures
Capturing and maintaining accurate client policy records and documentation
Managing policy updates,renewals, amendments, and cancellations
Ensuring all policy information is accurate, complete, and compliant with regulatory requirements
Liaising with clients, insurers, and internal departments regarding policy information and updates
Assisting clients with policy queries and administrative support
Preparing and maintaining policy documentation and reports
Ensuring that all policy records are securely stored and properly organized
Supporting the team with general administrative duties
Updating the CRM system and ensuring that client records are kept up to date
The successful incumbent will be managing a team of administrators

KEY SKILLS & COMPETENCIES

Strong administrative and organizational skills
Excellent attention to detail and accuracy
Good communication and interpersonal skills
Ability to work independently and manage multiple tasks
Professional and client-focused approach
Ability to maintain confidentiality and professionalism when handling sensitive information

Please send your resume/CV