A vacancy exists for a Systems Controller at Life Vincent Pallotti Hospital, reporting to the Patient Services Manager. The successful candidate will ensure the delivery of quality service to all system users.

Critical Outputs
Always provide first line support for the hospital systems users
Maintain and manage all IT systems on-site
Ensure the security of IT systems
Follow the Life@work process for all users that require computer access
Effectively assist end users during roll-out of new implementations
Establish and manage an internal call logging process for users in the hospital
Effectively troubleshoot system problems before logging an event with Contact Centre
Effectively co-ordinate and supervise the work of 3rd party companies e.g. CEOS, Di Data, Telkom etc. (software and hardware implementation)
Provide appropriate feedback to users on the progress of their events
Maintain PABX room and switch access room environments.
The LAN cabling on site.
Always maintain the neatness of cabling.
Being the site contact for all telecommunication queries within the hospital.
Log events to disable users on LHC system upon their resignation or contract termination
Manage IT budget and plan accordingly/obtain approval for all IT expenses

Requirements

Matric
Tertiary Qualification in Information Technology and/or CompTIA A+, and N+ (Certified)
ITIL Foundation (Advantageous)
A minimum of 2 years Information Technology experience.
Strong communication skills and coordinating abilities
Strong influencing skills and the ability to work under pressure.
Attention to detail, perofmance through people and partnership building
Proven experience and excellent computer skills are essential.
Knowledge of IMeds, Impilo, SAP, Kronos and Vision would be an advantage.
Adaptable and flexible and able to prioritize

Competencies

Problem-solving, analysis and judgement
Resilience
Engaging diversity
Verbal & written communication and presentation
Building relationships
Customer responsiveness
Organisational awareness Drive & energy
Excellence orientation
Ethical behavior

Please send your resume/CV