General Manager
| Published | June 4, 2026 |
| Expires | August 3, 2026 |
| Location | Cape Town, South Africa |
| Category | Management |
| Job Type | Full-Time |
Description
Job Overview:
We’re on the lookout for a hands-on, passionate, and experienced General Manager to lead our team in Paarden Eiland. If you thrive in a fast-paced environment and have a deep love for food, coffee , and great customer experiences , then this is the role for you!
Key Responsibilities:
➢ Full knowledge of our menu, including tapas, mains, drinks, cocktails, smoothies & more.
➢ Level 3 barista & bar training – milk foaming, shot pulling, and slip management.
➢ In-depth knowledge of our brand’s story and our ethically sourced beans & products.
➢ Oversee kitchen operations and be capable of preparing all recipes using our recipe
book.
➢ Handle all ordering – from daily bread & cakes to fresh produce and bar/kitchen stock.
Track stock movement and pricing – identify variances in quality, quantity, or cost.
➢ Use GAAP for daily cash-ups, invoice capture, stock-takes, and reporting (e.g., labour &
stock movement).
➢ Lead the floor and ensure smooth daily operations.
➢ Delegate or step into any role when needed due to short staffing or emergencies.
➢ Manage rosters, monitor labour vs turnover, and control the weekly wage bill.
➢ Handle customer interaction, feedback, and build loyalty with regular patrons.
➢ Maintain a confident, professional presence and lead by example.
Requirements:
➢ 2–3+ years in a similar hospitality management role.
➢ Strong understanding of front- and back-of-house operations.
➢ Knowledge of GAAP or similar POS/back-office systems.
➢ Excellent communication & interpersonal skills.
➢ Ability to perform under pressure and multitask effectively.
➢ Strong decision-making, planning, and organizational skills.
Please send your resume/CV
